At ProDentim, we are dedicated to your satisfaction and confident in the quality and effectiveness of our dental health supplement. To ensure your peace of mind and provide a risk-free shopping experience, we offer a comprehensive refund policy. Please read the details below to understand our terms and how you can request a refund if needed.
60-Day Money-Back Guarantee
ProDentim is backed by a 60-day, 100% money-back guarantee. If, for any reason, you are not completely satisfied with the product, you can request a full refund within 60 days of your purchase date. This policy is designed to give you ample time to try ProDentim and experience its benefits. We believe in our product and want to ensure every customer feels confident in their purchase.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
The refund request must be made within 60 days of your purchase date.
You must provide proof of purchase, such as an order confirmation email or receipt.
Both opened and unopened bottles are eligible for a refund, but any remaining product must be returned to us.
This policy applies to all ProDentim purchases made through our official website. Products purchased from third-party sellers are not covered under this refund policy.
How to Request a Refund
To initiate a refund, please follow these steps:
Contact Our Support Team: Reach out to our customer support team via email or phone. Provide your order details, such as your name, order number, and the date of purchase.
Return the Product: Once your refund request is approved, you will receive instructions on where to send the remaining product. Ensure the bottles are securely packaged to avoid damage during transit.
Processing Your Refund: After we receive the returned product, your refund will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Please note that you are responsible for the shipping costs associated with returning the product.
Partial Refunds
In some cases, partial refunds may be issued at our discretion. For example, if the product is returned with significant damage or if multiple refund requests are made by the same customer within a short period, we reserve the right to evaluate each case individually.
Exceptions to the Refund Policy
While we strive to accommodate all refund requests, there are certain exceptions to our policy:
Refund requests made after the 60-day guarantee period are not eligible.
Products purchased from unauthorized sellers are not covered.
Refunds will not be issued for promotional items or free trial products.
Why We Offer This Guarantee
We believe in the quality of ProDentim and its ability to transform your oral health. Our 60-day money-back guarantee reflects this confidence and ensures that every customer can try the product without financial risk. Your satisfaction is our commitment, and we stand by the effectiveness of ProDentim.
Contact Us for Refund Support
If you have any questions or concerns about our refund policy, feel free to reach out to our dedicated support team. We are here to assist you with any issues and ensure a seamless refund process.
Email: support@prodentim.com
Phone: 1-800-555-5678
Business Hours: Monday to Friday, 9:00 AM - 5:00 PM (EST)